Как это перевести?

  • Не понимаю выделенное.

    "Over and over again they have told me compliance has a backlog and there is no-one I can talk to and no-one I can email," she says. "I had payroll due on Monday, I have staff I couldn't pay because we have no cash left and I had to pay it out of my own pocket."

  • Предположительно так: Жалоба/претензия/спор (скорее всего платежная, связанная с выплатами или карточными операциями) все еще не рассмотрен(а).